Privacy Notice

Controller: factgridai · Contact: aidatawharehouse@gmail.com · Last updated 2026-08-11

What we collect

DataWhyLawful basis (UK/EU GDPR)
Email address supplied when creating an API keyAccount identification, billing, service noticesContract
IP address of key creation and of requestsAbuse prevention, rate limiting, fraud detectionLegitimate interests
Query logs (endpoint, timestamp, key, amount charged)Billing accuracy, dispute resolution, service operationContract / legal obligation
Payment recordsProcessing payment and accountingContract / legal obligation

We do not collect special category data and we do not sell personal data. We do not use your query content to train models.

Processors

Stripe (payment processing), Fly.io (hosting), and — where on-chain payment is used — the payment facilitator you transact through. On-chain payments are public by nature: a wallet address and transaction are visible on the relevant blockchain and cannot be deleted by us.

Retention

Event logs are retained for 12 months for billing and abuse purposes. Financial records are retained for 6 years as required by law. Deleted accounts are removed within 30 days except where retention is legally required.

Your rights

You may request access, correction, deletion, restriction, portability, or object to processing based on legitimate interests. Email aidatawharehouse@gmail.com. You may complain to the ICO (ico.org.uk) if you are in the UK.

Cookies

The API sets no cookies. The admin portal sets one strictly necessary session cookie (admin_session) for authentication only. No analytics or advertising cookies are used.

← FactGrid.ai · Last updated 2026-08-11